Need help with a non-urgent medical or admin request? Contact us online.

Patient Participation Group

What is a Patient Participation Group you may ask? 

It is a group of patients who want to implement real, positive change in their communities. Patients have long valued the relationship with their GP and general practice. Therefore it is essential we have a group of patients who are ready to assist the practice in a variety of ways:

  • Organising health promotion events 
  • Communicating with the wider patient body 
  • Running volunteer services and support groups to meet local needs 
  • Carrying out research into the views of those who use the practice (and their carers) 
  • Influencing the practice or the wider NHS to improve commissioning 
  • Fundraising to improve the services provided by the Practice.
How do I Join?

If you are interested in helping us to improve, simply complete the online PPG Joiner Form. You must be a registered member of this practice if you wish to join our PPG.

PPGs Work By:
  • Building a relationship between the practice and its patients
  • Building a relationship between different patients
  • Breaking down the barriers between the practice and patients and between patients
  • Sharing information.
A PPG Should Be:
  • Self-organised and patient led
  • Confident in its ability to challenge the practice
  • Able to have an open dialogue with the practice
Advantages for the Patient
  • Patients learn how to become more responsible for their own health
  • Patients will have a better understanding about the practice and its staff
  • Patients will be consulted on arrangements in primary health care before decisions are made
  • Patients will have a forum to suggest positive ideas for change and voice concerns
Advantages for the Practice
  • The practice will be able to plan services jointly with patients
  • Get closer to the community for whom they care
  • Help patients with non-medical and social care issues
  • Get help from patients to meet targets and objectives
  • Have a forum to voice ideas and concerns
Frequently Asked Questions

Q: Why are you asking people for their contact details
A: We want to talk to people about the surgery and how well we are doing to identify areas for improvement.

Q:  Will my doctor see this information?
 No. It is purely to contact patients to ask them questions about the surgery and how well we are doing. Your doctor will only see the overall results.

Q: Will the questions you ask me be medical or personal?
A: General questions about the practice, how we are providing services and what we can do to improve them.

Q: Who else will be able to access my contact details?
A:  No one beyond the practice.

Q: How often will you contact me?
A: Not very often, 1-2 times a year

Q: What is a patient participation group?
A: It is a group of volunteer patients who are involved in shaping the services to patients.

Q: Do I have to take part in the group?
A: No, but if you change your mind, please let us know.

Q: What if I no longer wish to be on the contact list or I leave the surgery?
A: We will ask you to let us know if you do not wish to receive further messages.

Q: Who do I contact if I have further questions?
A: Practice Manager

Would you like to take part? We are actively needing new members

If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below. Lucy our Head of reception will then be in contact with you.

OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.

Download the pdf version of our sign up form

We aim to acknowledge your request within a few days.

PPG Poster

PPG Meeting Notes – 5 July 2023

PPG Meeting Notes – 27 September 2023

PPG Meeting Notes – 25 January 2024

Dates for the PPG Meetings in 2024 (new members always welcome):

  • 25 January 2024, 6pm, Chrisp Street Health Centre
  • 22 April 2024, 1:30pm, Chrisp Street Health Centre

Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.

Practice Newsletter

Please feel free to download our recent newsletter containing the latest updates about the Practice.

Practice Newsletter – October 2023 Edition

The National Association of Patient Participation

This association aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P. Find out more.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.