AccuRx Patient Triage: New Online Consultation trial at Chrisp Street
We recently introduced a new online consultation platform from accuRx to make the online consulting experience smoother and simpler for our patients. We would be most grateful if our patients can help us and themselves by using accuRx patient triage.
We also highly encourage CSHC patients to send us an Online Consultation for any routine healthcare issues. For any urgent health enquiries, please call 111 or go online at https://111.nhs.uk/. If you have a medical emergency, please dial 999. Thank you for your support and understanding.
The NHS in London is very busy as coronavirus infection rates continue to be high, but we’ll help you get urgent care when you need it.
Most consultations are over the phone and via video. This is for everyone’s safety. We will assess your situation and invite you into the practice if needed. We can arrange same-day appointments if you need urgent care but please don’t visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.
You can also contact 111, day or night, for other urgent health advice – including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.
Please do not contact your GP for a COVID-19 vaccine. The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice.
Following the news of the approval of the first COVID-19 vaccine for the UK, developed by Pfizer/BioNTech, please do not contact your GP for a COVID-19 vaccine. The NHS will contact people directly via a text message to your mobile phone when you are eligible. This vaccination is being rolled out in phases with priority groups as below.
The priority groups in order are:
1. Residents in a care home for older adults and their carers
2. All those 80 years of age and over, and frontline health and social care workers
3. All those 75 years of age and over
4. All those 70 years of age and over and clinically extremely vulnerable individuals
5. All those 65 years of age and over
6. All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7. All those 60 years of age and over
8. All those 55 years of age and over
9. All those 50 years of age and over
Currently the focus is on groups 1-7. The vaccination centre is based at Queen Mary University London Arts Centre in Mile End. Patients may also choose from other vaccination centres if this option is available at the time.
Residents are being invited for appointments by text message to their mobile phone (or by phone call to landline if a mobile no. not on file) WHEN the priority group they are in are being invited for Covid-19 immunisation.
We still have the flu vaccines in stock for patients aged 65 and over, and the nasal flu spray vaccines for children aged 2 and 3. The flu vaccines for eligible patients under the age of 65 are also available in our Practice. Click here for more information.
To protect our patients and staff we highly advise patients to use the Online Consultation service, NHS App or to call the practice even though our doors are open.
If you seek general information on coronavirus, please follow this link: https://www.nhs.uk/conditions/coronavirus-covid-19/
If you are concerned that you may have coronavirus or may have come into contact with someone who has, the NHS 119 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
We have changed our appointments system in response to coronavirus. Find out more here.
The practice is adopting guidance from the NHS and is continuously reviewing services.
If you have a cough or fever or develop these symptoms, please do not attend the practice for an appointment, or for any other matter such as the collection of prescriptions.
If you have symptoms of coronavirus you are advised to self-isolate, the following link explains this in more detail as well as what you should do if you are concerned about your symptoms: http://www.nhs.uk/coronavirus you may also find this BBC video useful https://www.bbc.co.uk/news/av/health-51934576/how-do-i-know-if-i-have-coronavirus
For the foreseeable future, we will not be booking travel vaccinations .
We are however still currently offering urgent blood tests, wound care dressings, cervical cytology, baby and antenatal clinics and childhood immunisations as normal. If you have a booked face to face appointment for any of the above but yourself or a member of your household becomes unwell please cancel the appointment and do not attend the surgery.
We are not issuing extra medication for patients, there is no concern about the supply of medication at present.
Please order your prescriptions using the normal methods
This guidance is liable to change.
About Chrisp Street Health Centre
Chrisp Street Health Centre is a large, friendly, modern GP practice in Poplar, Tower Hamlets. We serve the population living around Chrisp Street Market and look after just over 15,000 patients.
We have a large team of staff including Doctors, Practice Nurses, Assistant Practitioners, a Pharmacist and a Phlebotomist (blood taker).
We work closely with our colleagues in the community including midwives and health visitors. Our Practice offers many additional services including health advocates, social prescriber, stop smoking advisor, benefits advisor, specialist drugs and alcohol worker and other specialist nurses. Please ask reception if you feel you need one of these services.
We are a training practice and usually host one or two GP trainees who are qualified doctors completing their training in General Practice. We train medical students from the Barts and the London Medical School and nursing students from City University.
We strive to offer personal, continuous care. All patients and their families are allocated their “Own Doctor” when they register. We encourage you to see your Own Doctor wherever possible. As well as offering appointments for you to see them face to face, we can make arrangements for you to speak to your GP by phone at a pre-booked time or electronically via an eConsult.
Visiting the Health Centre
Our Reception staff are here to help you obtain the very best possible service from the Health Centre. Please help them to help you by giving as much information as possible especially in an emergency. Rules of confidentiality apply to all of our Practice Staff.
Our reception desk and phone lines are open Monday to Friday 8:30am – 6:30pm.
Please note we are closed on Fridays 1pm – 2pm for staff training.
For more information please see Opening Times.
We are closed on the following public bank holidays in 2021:
- 2 April 21
- 5 April 21
- 3 May 21
- 31 May 21
- 30 August 21
- 27 December 21
- 28 December 21